First experience ordering jewelry online. I called and verified the location. The lady who answered could retrieve my order on the system and confirm the banking details before I paid. Gabriella sent me a WhatsApp and asked for a convenient time to confirm my order. She called and patiently echoed every detail of my order back to me from the system on her side, making sure the specs were exactly what I intended. She then explained the entire process and the feedback I would receive as well as a projected timeline. Everything went smoothly and I am very happy and surprised by the accurate timing and easy tracking. Sturdy packaging, courier insisted on a pin before handover. Excellent customer service, beautiful product.
Excellent service!!!
Exceptionally beautifully custom jewellery designed and manufactured!!!
Extremely satisfied customer!!!
superb service excellnt quality
Outstanding service and all their jewellery is beautiful.
Company with amazing service and values. Gerhard was not only greatly helpful but patient and knowledgable also, turning a challenging shopping expedition into an amazing life experience. Thank you Gerhard.
Thank you Gabriella for your professionalism and wonderful customer service! You delivered above and beyond on my ring. Thank you!
Excellent service and good quality product. Very beautiful
Awesome experience, very professional , our coonsultant (Daniella, Moshidisi) was beyound excellent. She really cares about customer getting a great product. May GOD richly bless her and your store.
What a pleasant experience. Gerhard took all the complications out of choosing an engagement ring, I was kept updated throughout. The ring is beautiful, and Gerhard's assistance made it all worthwhile.
Great service and quality.